The Who, How, Where & What

About Rasta Reef Products

Who Creates All These Cool Designs?

The Brethren Of Iree Geniuses From Beyond Babylon, That’s Who!

But in truth it’s safe to say that Rasta Reef Graphics originate from the minds & hands of literally hundreds of artists whose works span not only recent decades but over centuries.

The Rasta Reef look is a stunning remix of original works & interpretations of classic themes that embrace designs motifs from international sources around the planet.

Rasta Reef designs are both produced & curated by a core group of block rocking Designers & Art Directors who between them all have over 300 years of combined professional design credits in Fine Art, Fashion, Music, and Entertainment.

All in all, a Ranking & Irie Rasta Reef Tribe of International Art Rebels…

Where Are Your Design Studios & Where Are Rasta Reef Products Made?

Our Design Studios are primarily in California, Hawaii, Bali, Ibiza, Barbados, Jamaica, and Thailand.
Around seventy percent of our garment & accessory blanks are made abroad, and the rest are made in the USA.

Both our Printing and Business operations are in the States.

See the FAQ tab about our truly ‘State of the Art’ digital printing systems  designed by rocket scientists (no kidding) and manufactured  in Israel.

Wow, That Sounds Radical & High Tech, but How Does This Impact The Environment? Is It Sustainable?

Yeah Mon, that’s one of the main reasons we use this system. It’s not just super efficient, it barely sucks up the power – it only uses about as much electricity as your refrigerator.

And even cooler, the inks that make up the awesome design on your garment use Kornit’s own innovative and uniquely sustainable chemical mix that were created specifically for the ‘NeoPigment’ Inks used in these super clean high tech industrial printers.

The ‘Super Green’ water based NeoPigment inks are absolutely free of heavy metals, formaldehyde, and Alkylphenol Ethoxylates (APE), making them non-hazardous, non-toxic, and 100% biodegradable.

And using a water-free printing system means there’s no need for any external processes such as pre-treatment, steaming, or washing, and this biodegradable ink and super efficient energy saving printing process makes using the Kornit system pretty much the most Eco-friendly printing solution possible. The entire system was designed specifically with environmental concerns in mind.

An organic evolution of the company’s search for sustainable processes, NeoPigment brings users a host of benefits that include the widest color range in the industry, and the ultimate in high performance whites. With just one set of inks we’re able to print on the widest variety of fabric substrates and always get insanely brilliant results – pretty much 99.99% of the time.

That's Cool! I Want To Place an Order Right Now. How Long Does It Take To Get My New Rasta Reef Stuff?

No Problem! Here’s The Story on New Order Processing & Turnaround Times:

• Our Standard Processing Takes 3-5 business days.
• If You Want Us To Rush It Then Processing is Cut to 2-3 business days (only available for garments, cost is three bucks extra per item)
Cutoff Times: Daily cutoff to start processing the same business day is: 12:30PM ET / 9:30AM PT
Rasta Reef Business Days /Working Hours are Monday to Friday – 10am to 4PM PST (LA Time).

FYI – We Make Each Item Just For You: It only takes us a few hours to get busy fulfilling your order, and the process starts the moment your payment clears, so expect very little delay. See the section below for word on Product Availability.

Are The Graphics Really Permanent? What's The Best Way to Care For Rasta Reef Tee-Shirts & Garments?

Yeah Mon! Not only are these prints Vivid & Detailed, they’re really durable if you care for the garment right. Naturally the more you wear them, the more of a mellow ‘patina’ these tops acquire, but the art will last as long as the garment if you clean it right. Phone Case & Sunglasses art NEVER fades

Here’s a few smart guidelines for taking care of the Tee-Shirts & Garments printed using our high tech direct to garment (DTG) print system.

You can usually find basic care instructions printed on the inside tag of the garment, and also on a printed flyer found inside the package that was mailed to you.

Follow these suggested ideal laundry tips and your item will last a long time, and keep the same bright looking design:

Washing: Wash inside out with cold water, and with similar colors using a gentle cycle

Ironing: If ironing is necessary, iron inside-out on the lowest possible heat setting to get acceptable pressing results. Same with steaming  garments-turn it inside out first.

Drying: Tumble dry at low or medium heat, or hang-dry.

Major No-No’s: Avoid using bleach, and Do Not Dry Clean DTG prints.

Rasta Reef Accessories - Sunglasses, Hats & Phone Cases

Rasta Reef Accessories are made of the best materials available while still keeping everything affordable, and we like it like that. We have super cool styling, but this is not Armani, and the Rasta Reef accessory line is designed & priced to be playful, practical, and used every day.

One of our policies at Rasta Reef is to keep things fresh, so many of our designs are produced in Limited Editions.

We try to keep active tabs on all of the products that you find in our eStore, but if you find & try to order a discontinued item that we haven’t archived yet don’t give up hope. Just send us an email about what you like and we’ll add you to the re-release list for the next time we drop that design on the tribe.

We are constantly expanding & improving our product line, so stay tuned so you can grab new items that you dig. There may be times when we limit the amount of a particular Limited Edition item that a single individual can purchase – just so everyone gets a chance and there are no resellers hoarding the gear.

Orders, Payments, Shipping, Product Availability& Return Policies

I Want This To Be Both Easy & Safe. How do You Handle Secure Online Payments for Rasta Reef Products?

Just Use Pay Pal

For now, PayPal is the most popular way to buy Rasta Reef products & we recommend you use it – and not just because it’s one of the largest online payment processors in the world.

Pay Pal became the 900 lb. gorilla of payment portals through partnership with eBay, and now both online shoppers & merchants everywhere accept PayPal as a preferred method of handling secure transactions.

If you’ve never used PayPal you may wonder why so many people use it to pay for anything & everything they buy online. Once you consider the advantages of using PayPal to shop online you’ll probably start using it all the time.

Cost

One of the best reasons for using PayPal is that it’s free. That’s right. No membership fees, no processing fees, no service charges. Shoppers using PayPal get all the advantages associated with the service and don’t have to pay a dime. Now that’s a price we can all dig.

Credit Card Security

When you sign up for a PayPal account you’re asked to enter whatever credit cards and bank accounts you want to use for purchases on their secure system. Once that’s done it’s rare you’ll ever have to disclose your credit card information to anyone else online again, which is smart shopping.

By paying with PayPal you keep your credit card information completely private, which means you can shop without ever worrying about some hacker downloading your account data from an online merchant.

Flexibility

Skip the embarrassment and hassle of trying to purchase goods & services online only to have your credit card declined. Because you can set up multiple bank accounts, debit cards, and credit cards to fund your PayPal account, you’re pretty much assured your purchases will go through without a hitch. PayPal looks for funds from your different sources based on the order you set up or select at the time of purchase.

The iPhone App

The PayPal iPhone application makes it easy breezy to shop online and transfer money from wherever you are. Just visit the Apple iTunes store and get the free PayPal app and you’ll be ready to transfer funds, send money, pay bills, review your transaction history, and make purchases right from the tiny computer in your hand.

Because PayPal asks to confirm transactions with a PIN, you can be sure your finances are safe should your iPhone somehow end up lost or ripped off. Plus if you meet someone you need to pay while out on the town you can just ‘bump’ your iPhones together to make the transfer.

Score a Deal

Score a Promotional Code from a PayPal powered retailer and paste it into the order when you buy something on their site and save even more money. Rasta Reef occasionally sends out these codes to anyone who signs up for free membership in our ‘Rasta Reef Club’. Members can score email invitations to events, parties, or get special advance notice on new products or upcoming sales, which is always cool.

OK, I'm Cool With Pay Pal, But Are There Other Choices? What About Using Amazon or Stripe?

Amazon Payments

Amazon Payments offers our customers a great shopping experience using a payment platform they know, already use, and can trust – The easy payment process of using the Godzilla of eCommerce – Amazon.
Paying with Amazon enables Rasta Reef customers a way to purchase Rasta Reef products using the payment and shipping information that’s already in their Amazon account.

Just log in using your Amazon username and password right from the Rasta Reef Surf website and you’re good to go.

All your orders are processed via Amazon Payments & You’re always covered by Amazon Payments proven fraud protection. If you have an Amazon account , or you’re an Amazon Prime subscriber, then this might be something you may want to use.

Stripe

Stripe is a quick and secure way to accept credit card and debit card payments online, and works well with bank accounts in the USA, Canada, UK, Ireland, Australia, and Europe. Customers in Mexico, Singapore, and Hong Kong also find it to be handy.

Stripe is the only merchant processing partner for Squarespace Commerce, which is pretty huge (FYI Rasta Reef is using WooCommerce).

Stripe exceeds the most stringent industry standards for security, and maintains fraud prevention by detecting suspicious activity, such as repeated orders, and rejects the transaction. Additionally, Stripe works with its financial partners and credit card networks to monitor fraud globally.

Rasta Reef customers don’t need a Stripe account to buy Rasta Reef products. All they need is a valid credit card or debit card with the Visa or Mastercard logo.

Refunds are free with Stripe. If Rasta Reef needs to refund an order the transaction fee for the charge will be refunded into our account, and we like that.

Domestic & International Shipping, Tracking, and Packaging
Here’s the current shipping options for Rasta Reef products.

T-Shirts & Garments

Due to the nature of the how Rasta Reef products are packaged & shipped items that are on a separate line are shipped in separate packages.

One exception is sweatshirts, which can be shipped along with t-shirts, bags, phone cases, and/or beanies – but the shipping base price will be for the sweatshirt 1st item price, and then any items from another group of products will be charged the additional item charge for that group.

All USA   (Free Shipping For Any Orders Over $200)

  Product Type: T-Shirts, Bags, Phone Cases, Beanies, Sunglasses;

First Item Shipping Cost: $5.50

Shipping Additional Items: First Class Shipping is limited to one (1) product at a time.

First Class Shipping: For single items we generally use US Postal Service – 1st Class w/tracking (5-7 business days)

If you order more than one item per order then we will ship to you via Priority Mail.
USPS Priority Shipping w/tracking (2-3 business days). Delivery time for Priority Mail is estimated, not guaranteed.

You will receive a USPS tracking number when your order ships. The tracking number may not work for 24 hours — this is normal.

 If you need your order to arrive by a certain date, please let us know.

Product Type – First Item / Additional Item Cost

T-Shirts, Bags, Phone Cases, Beanies $5.50 / $0.75
Sweatshirts $8.00 / $1.00
Brimmed Hats $6.50 / $1.00
Sunglasses $5.50 / $1.00

Art Posters (8×10, 12×16, 12×12, 12×18, 16×20, 18×24) $8.00 No Charge
Big Art Posters (24×36) $11.00 No Charge

Shipping to Canada

From BC to Montreal, Rasta Reef has you covered! Shipping to Trudeau Country goes via US Postal Service International 1st Class (5-12+ business days)

Product Type First Item Additional Item

T-Shirts, Bags, Phone Cases, Beanies $8.00 $1.00
Sweatshirts $10.00 $2.00
Brimmed Hats $8.00 $2.00
Sunglasses $8.00 $2.00
Art Posters (8×10, 12×16, 12×12, 12×18, 16×20, 18×24) $12.00 No Charge
Big Art Posters (24×36) $16.00 No Charge

Sorry, tracking is only available when the package is within in the United States.
Rasta Reef is not responsible for any delays due to customs – which may be anywhere from a few days to a few weeks.

Worldwide Shipping

Stuck on an island in the Caribbean? Skateboarding the streets of Paris or Shanghai? Need some funky chic in Prague, Papeete, or Pavones? Rasta Reef is happy to ship to our friends all over the world!
USPS International 1st Class (5-12+ business days)

Product Type First Item Additional Item

T-Shirts, Bags, Phone Cases, Beanies $12.00 $1.00
Sweatshirts $15.00 $2.00
Brimmed Hats $15.00 $3.00
Sunglasses $12.00 $3.00

Art Posters (8×10, 12×16, 12×12, 12×18, 16×20, 18×24) $12.00 No Charge
Big Art Posters (24×36) $17.00 No Charge

Sorry, tracking is only available when the package is within in the United States.

International shipping costs vary based on the weight of your order and the shipping address. To calculate prices, add your items to the cart and enter your shipping address on the cart or checkout page.

USPS First Class Mail International (7-21 days)
USPS First Class International is the cheapest (and slowest) international shipping method available, with a delivery estimate of 7-21 business days. First Class Mail International packages have a 4lb weight limit, so if the total weight of your order exceeds 4lbs, you will not see this option.

USPS Priority Mail International (6-10 business days)
USPS Priority Mail International is an expedited shipping method, with a delivery estimate of 6-10 business days.

USPS Priority Mail Express International (3-5 business days)
USPS Priority Mail Express International is the fastest USPS International shipping method, with a delivery estimate of 3-5 business days.

All USPS International shipping methods provide estimated — not guaranteed — delivery dates. Delivery make take longer than these estimates due to weather, mail volume, and delays at each country’s customs facilities. Unfortunately these factors are out of our control, so we cannot provide guaranteed delivery dates or refunds in the event of delays.

Rasta Reef is not responsible for any delays due to customs – which may be anywhere from a few days to a few weeks.

Tracking

While tracking is provided on ALL orders – tracking is only valid when in the USA. Once the package leaves the US for international orders it will not update.

Standard Packaging

Most packages are shipped to you at your specified address in plain, super durable white poly bags. There is no markings on the packages other than the Rasta Reef company return address label. Inside you’ll find you product(s), a garment care cars, and an itemized packing slip with a thumbnail image of your order with mention of the size, color, and quality included.

Discounts, Promotions, Sales, and Gift Policies

You’re already a smart shopper just by Being Here & Going Rasta Reef. There are special times when you can take it a step further and score real deals simply by joining the Rasta Reef Tribe.Signup for our mailing list and get fresh deals dropped straight into your inbox!

 

Plus any individual orders over $200 bucks will get automatic free shipping, so why not go BIG?

 

We automatically price EVERYTHING to make it as affordable as possible to begin with, so we rarely do sales. Plus Rasta Reef stuff is pretty much hot enough that we really don’t need to.

 

We do offer some Seasonal Promotions throughout the year, so stay subscribed to Rasta Reef news drops for those, or keep your device connected to our Social Media pages & our Rasta Reef Blog, and score those discount codes!

Rasta Reef Product Return Policies

Unfortunately, every once in a while an issue may occur with an order. After all we are occasionally only human! If this is the case, then Rasta Reef will be happy to assist you in sorting it out any way we can.

If the problem occurred as a result of an error on our part then we’re more than happy to replace the item for you. Check out our handy who & what list to determine if you’re eligible for a replacement;

Our Responsibility

Oops! If somewhere along the way a mistake was somehow overlooked then we owe you a huge apology! No worries! If any of the following situations apply then Rasta Reef will take care of it for you, and asap.

Faulty Product: If the product has a hole in it, or some sort of stain, or an obvious manufacturing defect.

Placement Issue: If a print is clearly crooked, tilted, or clearly off-center (by more than two inches).

Incorrect Design: If we somehow printed or sent you the wrong design.

Wrong Item Sent: If we send you the wrong garment, color, or size.

Your Responsibility:

Oops! Somewhere along the way you might have made a simple mistake. If any of the following situations are the case than it’s up to you to sort things out.

You Ordered The Wrong Size or Design; If you ordered the wrong size and it found didn’t fit. Our garments are pretty basic, so it’s pretty hard to get the fit wrong, but you may have accidentally entered the wrong size when ordering. It does happen.

Suggestion – reorder the right size and then gift the other item to someone it will fit & make a happy friend out of them!

Incorrect Address; If you made an error in the shipping address packages returned to us can and will be shipped to you again, on request, but at the original cost of re-shipping it. If it comes back we’ll contact you by email to let you know.

Product Availability, Substitutions & Online Notifications

“What happens if an item I’ve ordered isn’t in stock?”

We can honestly say that 99.6% of our orders are completed without there ever being any stock availability issues. That said, due to our dynamic & fast moving inventory system we have (very rarely) experienced stock issues.

Notification

Online
Items that are sold out are usually removed from our website or tagged a notice that it’s ‘temporarily out of stock’. Often a notice will be posted next to the item, with word about when it will be available again.

Frequently the website will not allow you to order the item if it’s out of stock, but if somehow that doesn’t happen we will notify you via email that an item in one of your orders is out of stock and suggest that you pick out another cool style you might like.

Substitution
There are usually comparable substitute styles for most of our products. If an item is suddenly sold out then you can look through our product offerings and choose a similar item and reorder using that. If you do decide to substitute the item we can print your design on the new item and ship it out to you – no problem!

If there’s not a suitable replacement item, or if you just don’t want to substitute, then we can always cancel the order for you. Unfortunately, we don’t keep a rolling back order list.

Explicit, Outrageous, or Offensive Content - Our Disclaimer

As they say, one one man’s rubbish is another man’s treasure. Not only do we embrace diversity, we promote it. And since Rasta Reef is the stylish offshoot of raw subculture we’re all about pushing the limits of what is possible, intellectually & morally challenging, or socially acceptable.

 

Our motto has always been “Question Authority & Think For Yourself”. If you are turned off or offended by any of our products then- don’t buy them!

 

Rasta Reef offers the fashion conscious public the design work of literally dozens of artists world-wide, and Rasta Reef cannot be held responsible for the ideas & opinions of all of them (although, we do like them all).

 

So please try to curb your personal outrage. We always try to be respectful & compassionate, but sometimes we like to Stir Tings Up, and you can count on us to keep at it until the last Bald Head Money Grubbing, Planet Polluting, War Making, Downpressor Babylon Tyrant Falls…